The Benefits of the Lincoln Certified Pre-Owned Program
You’ll be getting a vehicle that’s been meticulously inspected and warranted by Lincoln and Ford Motor Company.
If a vehicle doesn’t meet our strict criteria, we won’t certify it. It’s that simple. Find out what we check during the rigorous process of certifying a pre-owned vehicle. Prior to delivering your vehicle, the following areas were checked. If any did not pass, they were replaced or repaired.
- Vehicle History
- Road Test
- Vehicle Exterior
- Vehicle Interior
- Vehicle Diagnostics
Enjoy the confidence of our comprehensive limited warranty — coverage on more than 1,000 components — included with every Lincoln Certified Pre-Owned vehicle.
Buying a Certified Pre-Owned Lincoln is a smart decision you should feel confident about. Every Certified Pre-Owned vehicle comes with extensive limited warranty coverage,* optional upgrade coverage, comprehensive warranty coverage, as well as other attractive values. So rest assured that your experience will be all you expect and more.
Six-year Limited Warranty Coverage
Coverage for all Certified Pre-Owned Lincoln vehicles includes repair or replacement of covered components for six years from the original Lincoln New Vehicle Limited Warranty start date or up to 100,000 miles on the odometer, whichever comes first. This coverage includes parts and labor, but excludes wear and tear items. Each Lincoln Certified Pre-Owned vehicle has a standard deductible of only $100, so should a repair be necessary, your costs will be minimal.
In addition to the standard six-year/100,000-mile warranty, optional Ford Extended Service Plan Packages are available to customers seeking extended coverage. Customers may choose from the following:
- PremiumCare seven-year/100,000-mile coverage or seven-year/75,000-mile coverage.
- Vehicle Scheduled Maintenance Plan
Lincoln has always been a brand you can trust and respect. That’s because we’ve gone the extra mile to help ensure your peace of mind. Our limited warranty coverage is an example of that. The warranty covers more than 500 components, including many hightech parts, as well as the failure of covered components due to abnormal wear resulting from defective materials or workmanship, in addition to mechanical break downs. Areas of coverage include:
- Rear-Wheel Drive
- Front-Wheel Drive
- Front and Rear Suspension
- Air Conditioning and Heating
- Ford Audio
Each Lincoln Certified Pre-Owned vehicle has a standard deductible of only $100, so should a repair be necessary, your costs will be minimal.
Subsequent Owner Warranty
At any time, should you choose to sell your Pre-Owned Lincoln, the remaining Lincoln comprehensive warranty coverage remains in effect for the new owner. This further enhances the resale value of your Certified Lincoln.
24-Hours Roadside Assistance
Complimentary roadside assistance is available twenty-four hours a day, seven days a week, 365 days a year. Customers may simply dial (800) 241-3673. Available services include:
- Towing assistance up to $100 for warranty and non-warranty problems, including accidents (excludes impound and repossession)
- Flat-tire changes on-site
- Fuel delivery if the vehicle runs out of fuel — up to two gallons at no charge
- Jump-starts for dead batteries
- Lockout assistance; up to $50 to unlock vehicle doors
- Service throughout the 50 United States and Canada
Travel expense reimbursement of up to $500, for up to three days lodging, meals and rental vehicle for travel expenses accrued when the breakdown occurs more than 100 miles from home.
Destination expense assistance of up to $75 for emergency transportation to the immediate destination.
Rental car reimbursement of up to $45 per day for up to five days.*
*Not available in Hawaii.
Vehicle History Report
Not every vehicle can make the cut as a Lincoln Certified Pre-Owned vehicle. To even be considered for certification, each Lincoln must be less than six model years old and have less than 60,000 miles on the odometer.
After a vehicle has been determined as eligible in terms of age and mileage, a Vehicle History Report is run to identify any vehicle that does not meet our strict standards. The report is run as a part of our 200-Point Inspection process, and it includes checks for:
- Flood vehicles
- Fire damage
- Frame damage
- Salvage vehicles
- Branded title
- Odometer issues
- Accident history
- Vehicle title history
In addition, you can view the actual Vehicle History Report for a specific vehicle by simply searching our current inventory now. Or ask your dealer for a copy when you arrive at the dealership.
Buying a Lincoln Certified Pre-Owned vehicle entitles you to the same superior service as those buying a brand-new Lincoln. And for your convenience, our comprehensive warranty is backed by Ford Motor Company and honored at any Lincoln, Mercury or Ford Dealership in the United States and Canada.
Warranty Identification Card
Following the delivery of your Certified Pre-Owned Lincoln, a warranty ID card is issued to you via mail. This ID card provides you with your proof of warranty coverage.
Complimentary oil change
Your Certified Pre-Owned vehicle will have fresh oil and filter at delivery. Also included with our Certified Pre-Owned Program is your first complimentary Motorcraft® oil and filter change. Visit your dealer for details.
Customer Assistance Center
Should you have any ownership questions or need assistance with Lincoln’s travel expense reimbursement, destination expense assistance or other issues, a designated Customer Assistance Center toll-free number is available. Any Lincoln, Mercury or Ford customer can call (800) 392-3673 day or night, 365 days a year.